Whom do I contact about noise caused by airplanes?

• Federal authorities exclusively regulate aircraft noise. State and local jurisdictions are prohibited from regulating aircraft noise. Most large airports have noise abatement procedures. To discuss FAA oversight on these issues, contact the FSDO nearest you.

Where do I file a complaint about airline consumer issues?

Contact the U.S. Department of Transportation Consumer Protection Division. Each consumer complaint received is recorded against the appropriate airline and published in the USDOT monthly “Air Travel Consumer Report.” For more information contact airconsumer@ost.dot.gov, check them online or write to the following address:

Office of Aviation Enforcement and Proceedings
400 Seventh Street, SW, Room 4107
Washington, DC 20590

The FAA 24-hour Consumer Hotline provides general public information on issues such as aircraft child restraints, carry-on baggage, and other FAA monitored topics. You may call their toll-free number at 866-TELL-FAA (866-835-5322) or check their website.

The amendments below refer to the Domestic Security Preparedness Task Force. The two-lock system is one part of these four amendments.

• All aircraft parked or stored for more than 24 hours must be secured by a two-lock system. [N.J.A.C. 16:54-7.1]
• Hangar doors must have working locking devices and be closed and locked when they are unattended. [N.J.A.C. 16:54-7.1]
• Permanent signs providing emergency contact phone numbers in the immediate vicinity or auto parking areas, main terminal and primary fueling point must be posted. [N.J.A.C. 16:54-10.1]
• Communications equipment provided by the Bureau of Aeronautics for emergency notification by the Division or law enforcement agencies must be available. [N.J.A.C. 16:54-10.1]